Terms of Service
Last updated: May 15, 2026
1. Agreement to Terms
By accessing or using the services provided by AliveMind (“we,” “our,” or “us”) through the website alivemind.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our services.
2. Services Overview
AliveMind provides the “Digital Presence Launchpad” package, which includes but is not limited to:
- 5-page website design and development
- Logo design (3 concepts)
- Domain registration (first year)
- Google Business Profile setup and optimization
- Social media profile creation (Facebook, Instagram, LinkedIn)
- Email marketing setup (AWS SES, when approved)
- SMS setup (Twilio, when approved)
- Lead capture form with auto-reply
- Basic CRM / lead tracking system
- 30-day growth strategy
- Ongoing monthly maintenance plan
3. Pricing and Payment
Setup Fee
The one-time setup fee is $399, payable in full before work begins. This covers all deliverables listed in the setup package.
Monthly Plan
The ongoing monthly maintenance plan is $69/month, billed monthly. This covers website hosting, social media content, SEO maintenance, platform updates, and monthly reporting as described in the service package.
Third-Party Costs
AWS SES (email) and Twilio (SMS) platform fees are billed directly by those providers if activated. AliveMind assists with setup but does not absorb these costs. Domain renewal after the first year is the client's responsibility.
Add-On Services
Additional services (e.g., email campaigns, SMS campaigns, blog posts, ad management, extra pages) are available at published rates and are billed separately.
4. Project Timeline
We aim to complete the initial setup within 7 business days after receiving all required onboarding information from the client. Delays caused by incomplete information, delayed feedback, or third-party platform approval processes (e.g., Google Business verification, AWS SES approval) are not the responsibility of AliveMind.
5. Client Responsibilities
The client agrees to:
- Provide accurate and complete business information for setup
- Respond to requests for content, logos, photos, and approvals in a timely manner
- Provide access to existing accounts (domain registrar, social media) if applicable
- Review and approve deliverables within a reasonable time frame
- Maintain active payment for continued monthly services
6. Ownership and Intellectual Property
Domain Ownership
The domain is registered in the client's name. The client retains full ownership of the domain. After the first year, the client is responsible for renewing the domain directly with the registrar.
Website Content
All website content, copy, and media created specifically for the client as part of the service package belong to the client.
Logo and Branding
The selected logo design and brand assets created for the client belong to the client upon delivery.
Platform and Tools
Any proprietary tools, platforms, templates, or systems used by AliveMind to deliver services remain the intellectual property of AliveMind.
7. Cancellation and Termination
Monthly Plan Cancellation
The client may cancel the monthly plan at any time with 30 days written notice. There are no long-term contracts. Upon cancellation, website hosting will be terminated at the end of the current billing period.
Setup Fee Refund
The $399 setup fee is non-refundable once work has commenced. If a cancellation request is received before any work begins, a full refund will be issued.
After Cancellation
After cancellation of the monthly plan, the client's website hosting will go offline. The domain, content files, and brand assets remain the client's property and can be transferred upon request.
8. Limitation of Liability
AliveMind shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to the use of our services. Our total liability for any claim arising from or related to these Terms shall not exceed the total amount paid by the client in the preceding 12 months.
9. Warranties and Disclaimers
Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee specific results, including but not limited to search engine rankings, lead volume, or revenue increases. Results may vary based on industry, location, competition, and other factors outside our control.
10. Indemnification
The client agrees to indemnify and hold harmless AliveMind, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from the client's use of our services, violation of these Terms, or infringement of any third-party rights.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the modified Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at: